Systems Upgrade Coming Soon

North Star Community Credit Union has been hard at work preparing a major system upgrade. This is a monumental project for our organization. As we move forward with this upgrade, we are excited about the enhancements it will bring to our already well-regarded customer service. Our team is being equipped with leading-edge tools and completing extensive training and testing to ensure a seamless transition for all functions related to the system.

The launch of the new technology is set for September 3rd, 2024, accompanied by upgrades to our Anytime Online mobile platform. While much of this work will take place behind the scenes, here's what you can expect leading up to the implementation:

• Friday, August 30th: Branch and Drive Through closure at 3:00 pm for commencement of upgrade work after hours.
• Friday, August 30th through Monday, September 2nd: Temporary unavailability of online and mobile Anytime Online access. Kindly complete any transfers and payments by 3:00 pm on Friday, August 30th.
• Saturday, August 31st: All Branch locations and Drive-Throughs closed.
• Monday, September 2nd: All Branch locations closed for Labor Day
• Tuesday, September 3rd: All systems are scheduled to resume normal operations.

Our goal is to ensure minimal disruption during the upgrade process. In the meantime, please verify that we have your up-to-date contact information (phone number, email address, and mailing address) to facilitate timely communication regarding this upgrade. We will continue to provide updates as we approach the dates of the upgrade. For the latest project updates, please visit nsccu.com/systemupgrade, accessible under the Access tab on our homepage.

We appreciate your trust in North Star Community Credit Union. Thank you for your patience, particularly during the weekend of August 30th-September 2nd. We are confident that the array of new features will further enhance our ability to provide you with the top level customer service you’ve grown to know and trust.